Effective Date: January 1, 2026 · Last Updated: April 1, 2026
1. Who We Are
SMART MD Peptides is a brand of SMART LLC, based in Los Angeles, California. We operate this website at smartmdpeptides.com. For privacy-related questions, contact: [email protected]
2. Information We Collect
Information You Provide Directly
- Order information: Name, email address, shipping address, and payment information when you place an order. Payment data is processed by our payment processor — we do not store full card numbers.
- Account / registration data: If you create an account or subscribe to our email list, we collect your name and email address.
- Wholesale & affiliate applications: Name, contact info, license type, facility name, and any other information you voluntarily provide in application forms.
- Contact form submissions: Name, email, and message content.
- COA verification lookups: Batch numbers entered in our verification tool. We do not link this data to user identities.
Information Collected Automatically
- Usage data: Pages visited, time spent on pages, referring URL, device type, and browser type — collected via standard server logs.
- IP address: Logged for security and fraud prevention purposes. Not shared with third parties for marketing.
- Cookies: We use essential cookies for session management and security. We do not use tracking cookies for advertising. See Section 6 for details.
3. How We Use Your Information
- To process and fulfill orders
- To communicate order status, shipping updates, and support responses
- To send email updates you have opted into (batch alerts, compound drops, research content)
- To process wholesale and affiliate applications
- To improve website functionality and user experience
- To prevent fraud and ensure security
- To comply with legal obligations
We do not sell your personal data. We do not share your data with third parties for their own marketing purposes.
4. Data Sharing
We share data only as necessary to operate our business:
- Payment processors: To securely process transactions
- Shipping carriers: Name and address to fulfill orders
- CRM platform (GoHighLevel): Contact and order data for customer management and communication
- Email marketing platform: Name and email for subscribers (you may unsubscribe at any time)
- Legal compliance: If required by law, court order, or regulatory authority
All third-party service providers are contractually required to protect your data and use it only for the purposes for which it was shared.
5. Data Retention
We retain order and customer data for a minimum of 7 years for legal and accounting compliance. Email subscribers may unsubscribe at any time. Unsubscribing removes you from marketing communications but does not delete your order history.
To request deletion of your data (subject to legal retention requirements), email [email protected] with "Data Deletion Request" in the subject line.
6. Cookies
We use only essential cookies required for site security and session management. We do not use advertising cookies, retargeting pixels, or third-party analytics that track you across other websites. If you disable cookies in your browser, core site functionality will still work.
7. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Correct inaccurate data
- Request deletion of your data (subject to legal retention obligations)
- Opt out of marketing communications at any time
- Lodge a complaint with your local data protection authority
To exercise any of these rights, contact us at [email protected].
8. Children's Privacy
This site is not intended for individuals under 21 years of age. We do not knowingly collect data from minors. If you believe we have collected data from a minor, contact us immediately.
9. Security
We implement standard security measures including HTTPS encryption, access controls, and regular security reviews. No system is perfectly secure — if you believe your data has been compromised, contact us immediately.
10. Changes to This Policy
We may update this policy periodically. Material changes will be reflected in the "Last Updated" date. Continued use of this site after changes constitutes acceptance.
11. Contact
Privacy questions: [email protected]